Terms and Conditions
The Drive-Alive Holidays Ltd website is a portal which provides links to various
companys' websites where you can search and book different components of a holiday,
chosen by you on the providers' own websites. Drive-Alive Holidays Ltd
does not offer or arrange holidays.
Therefore your booking is always with the provider, and any contract is with
them, not with Drive-Alive Holidays Ltd. Please ensure you are familiar with the
terms and conditions of the provider, which will be found on the provider's
All transport bookings (ferries, Eurotunnel, Eurostar) are directly
with the chosen operator. You will receive a booking reference following a successful
booking. Any queries should be made direct to the operator (details can be found
on the ferry or train comany's websites) quoting your booking reference.
In the case of hotel bookings the booking is made via the website
of our partner, booking.com, but the booking is with the individual hotels, not
with Drive-Alive Holidays Ltd nor with booking.com. Your booking confirmation will
come from booking.com and will contain details of how to change or cancel your booking
and the booking.com website. All the terms of your booking will be contained in
the booking.com confirmation. Any queries in relation to your hotel booking should
be made with booking.com as per the contact details on your booking confirmation.
Self-catering bookings are made directly with one of our partners,
Interhome or Belvilla, who provide the self-catering properties. Again, your booking
confirmation will contain details of how to contact these companies in the event
of a query.
Car hire bookings are made using the Car Trawler software
embedded on the Drive-Alive website. Once your booking is made you will receive
a confirmation and this will contain details of the booking and how to make changes.
This information is also to be found on the Car Trawler website. Please note the
contract is between you and the directly supplying car hire company.
Purchases of road maps are with Drive-Alive Holidays directly
and any queries regarding deliveries should be made via email to firstname.lastname@example.org
Bookings for ski equipment hire, and any other product found on the Drive-Alive
website or family of websites are all directly with the supplier.