The Drive-Alive Client's trust account:

100% financial security

The statements on this page refer to holidays booked before September 28th 2007. For holidays booked after this date please see our current terms and conditions

THE DRIVE-ALIVE CLIENTS' TRUST ACCOUNT - 100% financial security:
The payment for your Drive-Alive holiday is held in a trust account and cannot be used by Drive Alive until you have completed your holiday.

Drive-Alive Holidays Ltd is not ABTA bonded, as this system is mainly for travel agents, and offers protection in the event of a failure of one of their holiday suppliers. We are not ATOL bonded, as this system is only for companies that offer flights, which we do not.

EC and UK regulations covering the package travel industry state that arrangements must be in place to protect clients' payments. As a tour operator we're legally bound to hold all your holiday money in an independent trust account until you've returned. So your payment is 100% protected.

Because your funds are held in the Drive-Alive Clients' Trust Account, your money cannot be used by Drive Alive until after the date that you return home from your holiday. So in the unlikely event that Drive Alive ran into financial problems your money would always be available to ensure that you could complete your holiday and that the hoteliers and cross channel operators from whom we buy your holiday would be paid.

All payments received from you are paid directly into our trust account held at the National Westminster bank, Sheffield Broomhill Branch. Details of this account can be supplied on request. If you pay by cheque your cheque should be made payable to Drive-Alive Clients' Trust Account. Credit/debit card payments, whether made online or by telephone, are processed through Streamline, a National Westminster subsidiary company, and are sent directly to the Trust Account electronically.

No monies can be released from this account to Drive Alive until the trustee is satisfied your holiday has been completed. The trustee must not be the same person who acts as a professional adviser to Drive Alive. The trustee of the Drive Alive trust account is Mr J D Welch, Chartered Accountant, Allotts, The Old Grammer School, 13 Moorgate Road, Rotherham S60 2EN. The trustee will not sign for the release of funds from the Drive Alive trust account until Drive Alive has produced documentary evidence that the holiday in question has been completed.

Confirmation of these arrangements can be supplied by emailing the trustee and inserting the subject Drive-Alive.

Your Privacy - Any personal information supplied by you will be stored securely and used only by Drive-Alive for the purpose of arranging your holiday. It will not be supplied or sold to any third party under any circumstances.

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